My first full time job, at the tender age of 15, was working as a sales assistant in the Burtons Menswear store on the Parade, Leamington Spa. There I learnt to sell. If a customer came into the store to buy a suit my job was to ensure that they went out with two suits, a shirt, a tie, a raincoat and hopefully two pairs of trousers. It was up-selling. It wasn’t commission led either – it was “fear led”. In my opinion, my boss, Mr Roberts, was a git and he would rip me to bits if a customer came in for a suit and they only walked out with a suit. God help you if they came into the store for a suit and left without buying anything.
"Bill Bates writes and sings songs inspired by real life events and trials of modern living. His acute powers of observation and lyrical witticism offer insights into domestic life that would keep sociologists - and possibly psychiatrists - occupied for months. He does write some thoughtful serious stuff too."
Pete Willow on behalf of Warwick Folk Festival 2016